(To maintain customer's privacy, last
names have been limited to initials only)
I would first want to thank you for the prompt processing of my order, and
second for your excellent service. I will highly recommend and forward your site
to anyone interested in quality eyewear again thank you, and looking to doing
business in the future with you.
Sincerely ,
Samuel P.
I am writing this letter to thank you and your company for assisting
myself and a fellow member of our Board of Directors regarding the purchase of
sports glasses for our children. I purchased a pair of prescription
glasses for both of my sons and Glenn Krebs--Minors Division Commissioner,
purchased a pair for his son. All of us were extremely pleased with the
glasses and have put your company on our "recommended vendor" list for our
organization. I personally want to thank you for being able to change my
"middle" child's attitude towards sports glasses. He will not take the
baseball field without putting them on which was not the case last season.
He likes the style and fit and I like the fact that he can actually see the ball
again, and for the safety factor, which was sorely missed last year.
Sincerely,
Kevin T., President
Williston Park Little League
Thank you for your prompt response to my order, and for keeping me
informed on the status of said order. It is refreshing to
receive that level of customer service from a website. I only mention that
because on two occasions I have dealt with "sunglass" sites that have been less
than forthcoming with information about my orders.
Sincerely,
Chuck R.
I just wanted to thank you for your help with my recent order. I
received my new sunglasses yesterday and they are exactly what I wanted (worth
the wait). Thank you for waiving the delivery fee as well.
Thanks again,
Shannon
Got the glasses today, they are
great. Finally I can jet ski without looking thru clouds and rain in my glasses.
That's better for everyone as I am a maniac on the skis. Thanks so much for
guiding the order thru its challenges. Will email an order for more pairs on
Monday,
Peter
My swim goggles arrived today and I
just want to thank you for your assistance in getting them to me in a timely
manner. I am impressed by your products and the efficiency with which
you serviced my order. If you have a catalogue available of the items
you carry, please send it to me so I can share it with my family members.
Aloha,
Leatrice Y. L.
I just received my RecSpecs, at 10:30 this morning! Again let me THANK
YOU!! I can offer little in the way of business; but I will recommend your web
site and calling in an order!! Your assistance was EXCELLENT and greatly
appreciated!!!
Nathan M.
You guys have been terrific! I usually have at least one
nightmare per xmas with e-mail orders that don't arrive on time and retailers
who don't communicate when the news is bad. I have my glasses and I've sent the
broken pair back to you already. Thank you for a pleasant shopping
experience!!!!
Carolyn N.
I am so pleased with your service. The order I placed Friday has already
been delivered to my home. Your prices are unbeatable. I will definitely tell
more people about you!!!!
Thanks,
Wendy S. H.
Thanks Shannen, you guys are great. I really like to do repeat
business with companies that I've had a good experience with. I'll go
online and place my order this morning. I appreciate your fabulous customer
service.
Thanks,
Kathy F.
I just wanted to thank you for getting my order to me so fast, it's like I
have a new pair of glasses. I also wanted to let you know that you have a great
product and great customer service thanx again and keep up the great work.
Lupe R.
Wanted to let you know that I'm VERY happy with the prescription
sunglasses I purchased from Sporteyes earlier this year. I first ordered Rudy
Project Keja 63, despite a warning from your optician Shannen that the lenses
would be thick and may have a lot of distortion because my
prescription is so strong. She was right, and I had to send them back to
exchange for Rudy Project Kyodo Xebeo, which Shannen helped me choose to
minimize the likelihood of distortion. The Xebeos are fabulous, no distortion at
all. Thanks. I've been recommending you guys to everyone I talk to who's looking
for sunglasses. Tip o the hat to Shannen as well. She did a great job advising.
William K.
Takoma Park, Md.
Thanks so much for the excellent service. I
am impressed with the speed with which my order was processed, the unbeatable
FedEx delivery, and of course with the quality of the Rudy Project glasses which
I chose. I knew I had picked a quality product the moment I saw how well
packaged they were from the manufacturer. Opening the box and trying the glasses
only confirmed what I had already figured out. The quality of this product
combined with the efficiency of your service and FedEx shipping will likely
equal a repeat customer.
Thanks again,
Brad
After
reading an article in Junior Baseball magazine about the importance of
protective eyeware, I searched the internet for glasses or goggles that
protected against UV and injury, that were affordable, and – because it was for
my 12-year-old son – stylish. How lucky I was to come across
www.sporteyes.com!
My order was quickly processed and I was kept informed of the shipping process
every step of the way. Today, the glasses arrived safe & sound.
Thanks, again. I am recommending that the rest of our team get these same
glasses from
www.sporteyes.com.
Otto R.,
Glenview, IL
I just wanted to thank you for being so prompt with shipment,
which only took two days! I was intimidated by the frequent warnings that
shipment wouldn't start for up to a week and could then take as much as a week,
but decided to stick with your company because I appreciated the in depth
descriptions and information you made available on your website.
In short, I was willing to pay more (in terms of time, as pricing was roughly
the same as I found elsewhere) because I appreciated the time you put into
building information and detail into the site. It made me feel as though I
was dealing with a small business where one is guided by helpful staff as
opposed to a circuit city experience where, if help is given by the completely
untrained staff, it is worse than useless. This impression carries a lot of
weight and I want to see to it that you get positive feedback!
Thanks for a great service!
Kai,
Austin, TX
Let me say right off the bat that I had serious misgivings
about buying my Rudy Project Exception sunglasses on the Web and more so,
because of the need for prescription inserts. However, after the first (of
many) prompt and knowledgeable e-mail replies, I knew I had come to the right
place.
Not only does SPORT EYES "get it" in terms of an
easy-to-navigate and information-rich site --- the customer service is
exceptional. I must single out Shannen in particular. She is a gem.
Apart from her invaluable knowledge and insights, she exhibited Job-like
patience in quickly and professionally replying to the torrent of e-mails from
this yet-to-be-formally-diagnosed obsessive. If SPORT EYES could come up
with a way to bottle "essence of Shannen" and sell it to other commercial
sites, it would give Internet commerce a major boost.I couldn't be more pleased
with my glasses and SPORT EYES.
SAS
Charlotte, NC
I just wanted your company to
know that the Rec-Specs (RS Mantis) I received from SSE fit perfectly right out
of the box. The vision through the Mantis is clearer and has less
distortion than my regular corrective lenses from Lenscrafters. For now, I
only wear my Rec-Specs on Sunday mornings at Church but I know some day I must
get them dirty. But when that day comes and I walk onto that playing field, I
will be confident that if I break anything else, it won't be my Rec-Specs.
Incidentally, my physical therapist loves soccer but for all the wrong reasons.
Take a free corner kick, I'm pushing business your way.
Kim W.
Austin, TX
Dear Sportseyes.
I am very pleased with receiving my two orders(9283916.
9221724), and very gratified at type and quality of those. First I some worry
about delivering because of international ordering. Now I become found that
there is no problem to buy sunglasses in your website. If I have to buy another
things, I will visit to your site.
Thank you.
from Korean customer
Shannen:
I just wanted to say thank you very much. A Sight for Sport Eyes was a fast,
convenient way to order prescription goggles. Your business was very
professional in every way.
My two sons who are competitive US swimmers love the
goggles. They say that the Hilco goggle is much better than other
non-prescription goggles that they've used even without the prescription
(the suction around the eye cups, I think).
My husband who swims for fitness also agrees with their
assessment.
They all also love being able to see while in the pool!
Thanks again,
Ann-Marie L.
> Dear Shannen,
I finally got my glasses yesterday after a very
frustrating delay in
South African Customs and slow service, if one could call
it that from the Post Ofiice. Thank you for the good advice, great
service and even better glasses.
These (Panoptx) Boras are super comfortable and very cool!
Thank you also for getting the prescription spot-on and in the frame of my
choice, unlike some of your competitors, who said that it couldn't be done.
Johan P.
South Africa
" I ride, therefore I am"
Hi Shannen,
Some further feedback on 7 EYE Bora prescription
sunglasses. Just finished 4042 km solo bike trip across South Africa, mainly
through the more arid parts of the Karoo, Busmanland and the Kalahari.
Glasses were absolutely great! No dried out eyes or any problems with any
early morning or late afternoon glare from the sun.Glasses very light and
comfortable on long stretches.
Kind regards,
Johan.
PS. You are welcome to publish these comments on the Sight
for Sport Eyes website.
I am very
pleased with my sunglasses. I will not hesitate to shop from your
company online again, and I will let my friends know about you. Thanks
again.
James S.
Shannen,
I received the helmet specs...thanks again for everything!!! Your
service was top notch and the price was out of this world!!!! I wish you
and your company all the best!!
Saquan J.
Thanks,
I just ordered a pair through your website and credited you with salesman
assistance. You should promote these glasses on birding and binoc
astronomy forums, or at least embed some search parameters for binoc
eyeglasses in your website (I had to do a lot of searching to find you).
Could become a nice niche market for you. About half the eyeglass
wearing binoc users hate removing there glasses (the other half just use
long focal point binocs and never remove their glasses). As long as
you mention this is not the correct solution for people with serious
astigmatism, you should generate some additional sales.
Ben
Hey Shannen
We have received the Recspecs and they are great. I have
been really impressed by the service from A Sight for Sports Eyes and would
recommend you to other people. Your prompt replies to my queries have been
reassuring and I`m sure we`ll use you in the future Regards Amanda D.
Hi Shannen,
I wanted to thank you for taking care of the special order
that I required. I appreciate that you went out of your way to keep a
satisfied customer. I will
definitely continue to tell my friends about my experience when discussing
our eyeglass needs.
Thanks again,
-Kevin
Have a testimonial?
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us.
are
available with a prescription lens. 
