I am writing this letter to thank you and your company for assisting myself and a fellow member of our Board of Directors regarding the purchase of sports glasses for our children. I purchased a pair of prescription glasses for both of my sons and Glenn K.--Minors Division Commissioner, purchased a pair for his son. All of us were extremely pleased with the glasses and have put your company on our "recommended vendor" list for our organization. I personally want to thank you for being able to change my "middle" child's attitude towards sports glasses. He will not take the baseball field without putting them on which was not the case last season. He likes the style and fit and I like the fact that he can actually see the ball again, and for the safety factor, which was sorely missed last year.
Sincerely, Kevin T., President Williston Park Little League
Thank you for your prompt response to my order, and for keeping me informed on the status of said order. It is refreshing to receive that level of customer service from a website. I only mention that because on two occasions I have dealt with "sunglass" sites that have been less than forthcoming with information about my orders.
Sincerely, Chuck R.
Let me say right off the bat that I had serious misgivings about buying my Rudy Project Exception sunglasses on the Web and more so, because of the need for prescription inserts. However, after the first (of many) prompt and knowledgeable e-mail replies, I knew I had come to the right place.
Not only does SPORT EYES "get it" in terms of an easy-to-navigate and information-rich site --- the customer service is exceptional. I must single out Shannen in particular. She is a gem. Apart from her invaluable knowledge and insights, she exhibited Job-like patience in quickly and professionally replying to the torrent of e-mails from this yet-to-be-formally-diagnosed obsessive.
If SPORT EYES could come up with a way to bottle "essence of Shannen" and sell it to other commercial sites, it would give Internet commerce a major boost.I couldn't be more pleased with my glasses and SPORT EYES.